SESSION ONE

OVERVIEW

As new GP’s we are often facing our first management role and it is helpful to have some understanding of teams and the way they work as well as an opportunity to reflect upon and develop some of the principle skills we may need to motivate and empower people in the workplace.

CONTENT

Introductions and expectations
Management styles and their impact on the team
What makes an effective team?
Communicating with our teams
Developing the individual – understanding motivation and empowerment
Interpersonal skills in context
Handling conflict in a team setting
Case studies for GPs
Action Plan for personal development

Objectives Training and Development was set up by Sylvia Vacher MA BA(Hons) MCIPD FAETC in 1989 to: “Provide training and development services, for both individuals and organisations, enabling them to identify and achieve their objectives in a positive, healthy and fulfilling way” Sylvia believes that the way to achieve this is by identifying and developing Sustainable Behaviours and encouraging Wiser Working at an individual, team and corporate level. Sylvia’s training style is dynamic, participatory and effective.