“If only you could find a way of making all senior trainees go through this training. I found it so useful, it gave me a chance to reflect on my experiences to date and how I could improve, as well as ways of approaching future tasks . . . I would actively seek to hear more from her as I felt she really engaged with each individual in a short period of time and got everyone to participate with such ease.”
“Thank you, once again, for such a brilliant course. Everyone seemed to enjoy it!”
“Sylvia was quick to engage with our management team on dealing with day to day challenges and opportunities as well as aligning them with the company’s ambitions. It was important for us that the managers walked away knowing they were trusted and their decisions supported, leaving them confident to do their job effectively. Sylvia was able to open the door for the team in getting them to challenge themselves and develop their management skills.”
“As a training organiser I find working with Sylvia both easy and professional. She translates our needs quickly and effectively and we have always had very positive results from the training she delivers. Sylvia challenges our team to find their own answers throughout the training, whilst doing so in a very supportive manner.”
“Sylvia Vacher has been providing Customer Service training to all the new cohort of student ambassadors at Roehampton University for a number of years. Both University staff and the ambassadors themselves have been very happy with the quality of the courses and Sylvia’s training methods.”
“Sylvia Vacher has provided a number of courses for us in the past . . . feedback has always been positive and has shown that delegates feel they have had a valuable learning experience and have learnt strategies for help them both in and outside work.”
“Your help has been absolutely invaluable.”
“I just wanted to say that the day yesterday spent on conflict management with Sylvia Vacher was wonderful… It has almost certainly changed my life for ever. Thank you.”
“From the moment Sylvia started the course I knew that I would enjoy and benefit from it … I thoroughly enjoyed the course and found Sylvia Vacher to be an excellent trainer.”
“Sylvia created a really good learning environment. Very knowledgeable/professional and credible. Thank you.”